Here at Cosmedica Clinics, we respect your privacy and aim to give you full transparency on how we collect, use and share your personal information. Your privacy is of the up-most importance to us and we’re committed to ensuring we do everything possible to protect your personal data.
Cosmedica Clinics is an Isle of Wight-based company that offers non-surgical medical aesthetic treatments. https://cosmedicaclinics.co.uk (our site) is a site operated by Cosmedica Beauty Limited (“Cosmedica Clinics”). We are registered in England and Wales under registration number 09493694. Our registered office is Harrison Black Pyle House, 136/137 Pyle Street, Newport, Isle of Wight, England, PO30 1JW.
Clinic address: 1st Floor Suite, 39 Union St, Ryde PO33 2AB
Telephone number: 01983 566680
Personal data is information that relates to an identifiable person who could be identified as an individual based on the information provided such as name or email address. Personal data is regulated by the Data Protection Act. The EU-wide General Data Protection Regulation (GDPR), brought into law on 25 May 2018.
We use online contact forms for on-site enquiries. If you make an enquiry, we’ll collect the following:
From time to time, we may also collect the following information through forms on the site, whether we’re running promotions, recruitment campaigns or customer surveys:
Depending on the reason that we collected your personal data, we may use your information in the following ways:
If you sign up to receive marketing emails from us either on our website or in our clinic, we may send you email communications. We may also occasionally contact our email subscribers to help us evaluate your experience or to ask for feedback for a treatment you had with us
You have the right to withdraw your consent at any time and to make it as easy as possible for you to control what you receive from us, all of the emails that we send will have an unsubscribe link at the bottom. Alternatively, you can contact us directly if you wish to withdraw your consent. Please email us on firstname.lastname@example.org or write to us at 1st Floor Suite, 39 Union St, Ryde PO33 2AB. We will never automatically subscribe you to our email marketing.
We have a tool called Google Analytics installed on our site so that we can monitor performance which allows us to make continuous improvements. This helps us to ensure our customers receive the best experience possible. We use this tool to gather non-personal statistical data such as the following:
This information can’t be tracked back to you. For more information on how Google Analytics possesses this information, visit www.google.com/analytics.
Under the current General Data Protection Regulation, you have the following rights:
If you’d like to exercise any of the rights above, get in touch via phone, email or post. Please note, there may be some exemptions to these rights.
Confidentiality of your personal data is of the upmost importance to us. We’re committed to protecting the information you’ve provided and we fully comply with Data Protection Legislation.
We have a number of organisational processes in place and technical security measures in place to help us keep your data safe. We will hold your personal data for as long as necessary, depending on why it was collected and in accordance with applicable UK laws.
Please note, the transmission of information via the internet cannot be completely guaranteed as completely secure. To make sure we do all we can to keep your data secure, we have several procedures and security features that help to minimise the risk of data breaches or unauthorised access.
In some circumstances, we may have to disclose your personal data with a carefully selected third-party so that they can provide a service that you’ve request on our behalf. Any third-parties that we use are carefully selected and must adhere to our vigorous data security standards.
We may also disclose your personal data if we believe it is required by law, regulation or other government authority to protect the rights of Cosmedica Clinics or the public. We may also co-operate with law enforcement agencies in official investigations if necessary or requested.
You may request to access your data, and in some instances, can request for it to be transferred via email. In some instances, you may send us personal information over email. Email is not a secure method of information transmission, and we ask that you understand the risks involved in doing so.
You can also request the correction of any mistakes or to update any information that we hold about you so that our records are accurate.
You also have the right to request that we delete your data from our records, however we may require to hold a minimal amount to allow us to supress any communications in the future.
If you’d like to make a request to access your personal data or request that we delete your data from our system, please contact us via phone, email or post.
A cookie is a small file of letters and numbers that is downloaded onto your computer when you visit a website. Cookies are used by many websites and can do several things, e.g. remembering your preferences and counting the number of people looking at a website.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. To find out more about cookies, and how to control them, visit www.allaboutcookies.org.
We aim to provide the best digital service to you whilst at the same time fully protecting your privacy. If you don’t wish to enable cookies, it means that your experience of using our site may be impaired – as some of the cookies that we use help us to identify and resolve errors. What’s more is that some cookies allow us to determine relevant products or information to show you when you’re browsing, helping you to find information you’re after, quicker.
Phone: 01983 566680
Postal address: 1st Floor Suite, 39 Union St, Ryde PO33 2AB
If you’d like to raise a complaint, you have the right to lodge a complaint with a supervisory authority at any time.